Voice enhancing for advance intelligent network services
US7317787B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 30, 2002 |
| Grant date | Jan 8, 2008 |
| Priority date | — |
| Expiry date | Nov 20, 2024 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2207/12
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A service includes verbally editing at least one parameter of a subscriber's advanced intelligent network (AIN) service using speech recognition functionality of an intelligent peripheral. A call is received from the subscriber at a switch, including a dialed number for editing the AIN service. A connection is established with the intelligent peripheral in response to the dialed number. Call service data, including the parameter, is retrieved from a database. The intelligent peripheral plays a voice announcement identifying the parameter to the subscriber, receives a voice instruction from the subscriber in response to the voice announcement and translates the voice instruction into digital command data relating to a change to the parameter. The digital command data and the change to the parameter are stored in the database for near real-time implementation. The intelligent peripheral and the database are likewise accessible by the subscriber through a packet switched data network.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.