Rules based ticketing for self-scheduling of appointments
US7337123B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 9, 2001 |
| Grant date | Feb 26, 2008 |
| Priority date | — |
| Expiry date | Dec 1, 2023 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG16Z99/00
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A system to allow self-scheduling of appointments via an electronic network. The electronic network is configured to permit secure access thereto by a service recipient. The system comprises a self-scheduling server coupled to the electronic network for secure communications therewith. The self-scheduling server is adapted to receive appointment scheduling requests from the service recipient securely via the electronic network The self-scheduling server includes a processor which is coupled to a rule base, to a scheduling database, and receives the appointment scheduling requests. The processor is operable upon the appointment scheduling requests to authorize the appointment scheduling request to send appointment schedule information to the scheduling database for inclusion therein and to send an appointment acknowledgment to the service recipient securely via the electronic network.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.