Method and system for obtaining service related information about equipment located at a plurality of sites
US7337191B2 · kind B2 · utility
109Cited by
11References
13Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 28, 2003 |
| Grant date | Feb 26, 2008 |
| Priority date | — |
| Expiry date | Aug 6, 2024 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99948
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method and system is provided for communicating service and maintenance information about equipment located at distributed building sites. A customer web portal is provided with a database for storing the equipment service information. The web portal provides an efficient way of determining the service activity for equipment located at distributed sites without the need for maintaining service related information at each site. The user can also obtain information about individual service orders and service agreements for individual pieces of equipment.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.