Computer based process for strategy evaluation and optimization based on customer desired outcomes and predictive metrics
US7340409B1 · kind B1 · utility
Inventor
Key dates
| Filing date | Aug 31, 2000 |
| Grant date | Mar 4, 2008 |
| Priority date | — |
| Expiry date | Feb 2, 2024 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0204
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A computer program product for use with a computer system for providing a process for strategy evaluation and optimization, having a computer-readable medium of instructions for directing a computer to evaluate data for optimizing strategic options. The product includes data storage relating to specific desired outcomes relating to a specific process for an identified customer set and data relating to metrics which predict the satisfaction of desired outcomes. The process has a computer program for quantifying the degree to which each metric predicts satisfaction of each customer desired outcome. Users define strategic options; each option is designed to satisfy customer desired outcomes. A computer program quantifies the degree to which each strategic option satisfies customer desired outcomes. A plurality of strategic options is evaluated.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.