Dynamic help method and system for an insurance claims processing system
US7343307B1 · kind B1 · utility
100Cited by
169References
47Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Jun 23, 2000 |
| Grant date | Mar 11, 2008 |
| Priority date | — |
| Expiry date | Jun 20, 2021 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/20
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An improved method and system for providing context-sensitive help and interactive search capability in an insurance claims processing system is described. Context-sensitive help for a step in processing an insurance claim may be automatically invoked when entering the step. Alternatively, the user may interactively invoke context-sensitive help once the step is displayed. The insurance claims processing system may display information from a located help table in order of relevance. A search interface may also be provided by the insurance claims processing system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.