Call flow object model in a speech recognition system
US7359860B1 · kind B1 · utility
36Cited by
14References
9Claims
0Family size
Assignee
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Key dates
| Filing date | Feb 27, 2004 |
| Grant date | Apr 15, 2008 |
| Priority date | — |
| Expiry date | Jun 22, 2026 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/228
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods are provided for embodiments of a speech recognition system call flow object model. The systems and methods organize and execute, for example, multiple question directed dialogs, overview dialogs, or natural language directed dialogs. In certain embodiments, the organizing and executing of the natural language directed dialogs uses primary and secondary concepts without requiring a structured response. The systems and methods enable the call flow designers to define particular call flows without requiring the designers to perform any programming or coding.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.