Telecommunications control system using data interchange
US7359960B1 · kind B1 · utility
5Cited by
22References
37Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Jul 20, 2000 |
| Grant date | Apr 15, 2008 |
| Priority date | — |
| Expiry date | Dec 15, 2024 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/4931
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method and system for connecting a computer user with an information provider over a digitized speech connection. By determining what information a computer user is viewing, the system determines a telephone number associated with that information. The telephone number can be determined via (1) database lookup, (2) parsing of the information, and (3) a directory service using a portion of the name of the information as the query string. The telephone number can then be used to form a telephone connection with the information provider.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.