Internet based airline ticket purchasing and vacation planning system and method
US7363242B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 1, 2004 |
| Grant date | Apr 22, 2008 |
| Priority date | — |
| Expiry date | Jan 3, 2026 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0601
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A system and method of processing a travel plan request from a customer includes (1) receiving customer information from a customer; (2) storing in a database the customer information; (3) sending to an agent a notification by an email, the notification including a link to the website, wherein the agent can access package request details by navigating to the link; (4) sending to the agent periodic re-notifications if the agent fails to respond within a first predetermined period of time; (5) displaying to the agent the package request details on the website; (6) receiving via the website a response to the email from the agent; (7) storing in the database the response from the agent; (8) sending to the customer a notification of the response from the agent; (9) sending a re-notification to the customer if the customer fails to respond within a second predetermined period of time; (10) displaying to the customer a package quotation based on the response from the agent, wherein the package quotation includes any combination of budget, destination, origin, departure and return dates, preference of hotel type, preference of hotel room, preference of meal type, preference of flight type,…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.