Notification method and device for service providers
US7366512B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 7, 2005 |
| Grant date | Apr 29, 2008 |
| Priority date | — |
| Expiry date | Jul 29, 2025 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/02
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A customer is alerted to the availability or completion of service by a service provider through communication with a wireless terminal of the customer. The terminal has an assigned identification number and a control channel, and as a first step, the identification number (e.g., telephone number) of the wireless terminal is registered with the service provider. When service for the customer is available or completed, a determination is made of whether the wireless terminal is active. If active, the customer is alerted to the availability or completion of the service, preferably using a preformatted message transmitted to the wireless terminal over the control channel. In one example, the service provider is a restaurant and the customer is alerted to the availability of a table.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.