Method and system for characterizing relationships in social networks
US7366759B2 · kind B2 · utility
199Cited by
33References
28Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Feb 22, 2002 |
| Grant date | Apr 29, 2008 |
| Priority date | — |
| Expiry date | Jun 17, 2023 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L69/329
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Relationships among members of a social network are automatically characterized by determining the pattern and purposes of electronic messages communicated between such members. By leveraging an organization's existing messaging infrastructure, the present invention can inexpensively and unobtrusively provide management with insights into interpersonal interactions that are either helpful or harmful to the performance of high-impact teams. Such insights are useful in mitigating human interactional problem areas, improving individual and group performance, and in team building and self-assessment or research activities.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.