System and method for facilitating network troubleshooting
US7369509B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 4, 2004 |
| Grant date | May 6, 2008 |
| Priority date | — |
| Expiry date | Sep 28, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/2236
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A computer program product being embodied on a computer readable medium for facilitating troubleshooting a VoIP session associated with at least one VoIP station using network traffic data, the computer program product including computer-executable instructions for: identifying data packets of the network traffic data indicative of VoIP signaling information or voice communications; determining if the identified packets are associated with the at least one VoIP station; determining whether a quality of the VoIP session was acceptable substantially simultaneously with the VoIP session; and, at least temporarily storing at least a portion of the identified packets determined to be associated with the at least one VoIP station when the VoIP session is determined to of an unacceptable quality.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.