System and method for voice based network management
US7369996B2 · kind B2 · utility
21Cited by
6References
43Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Aug 15, 2003 |
| Grant date | May 6, 2008 |
| Priority date | — |
| Expiry date | Dec 2, 2025 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13405
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The present invention provides a system and method for voice based network management. A network management system uses voice based scripts that allow network management operations to be performed over a phone. In one embodiment, the voice based scripts use a Voice Extensible Markup Language (VXML). However, the voice based script can be any form of communication that allows a user to conduct network management operations using Dual Tone Multi-Frequency (DTMF) signaling or speech commands.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.