Providing collaborative services with content
US7379704B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 10, 2001 |
| Grant date | May 27, 2008 |
| Priority date | — |
| Expiry date | Nov 26, 2024 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L69/329
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods for integrating collaborative services with content. Collaboration services are provided to a user in the context of content such that the user may collaborate with other contacts or users within the context of the content. The collaborative services are accessed through a pane or window that initially displays a list of experts and peers as well as frequently asked questions links, availability data and configuration data. When a contact is selected, more details about the selected contact are provided to the user including a contact block that indicates how the user may collaborate with the selected contact. The contact block identifies modes of communication such as e-mail, instant messaging, video conferencing, threads, telephone, and the like. When a mode of communication is selected, the user may collaborate with the selected contact. The context of the content is often supplied to the selected contact to improve the collaboration.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.