System of machine maintenance
US7386363B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Oct 5, 2001 |
| Grant date | Jun 10, 2008 |
| Priority date | — |
| Expiry date | Oct 23, 2022 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0635
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A system for remote maintenance for a machine. The system includes a database having information for a plurality of machines. A customer accesses the database in order to receive an illustration of at least one of said plurality of machines. Thereafter, the customer identifies a portion of the machine illustration and is provided with ordering data for that portion of the machine (e.g., a machine component, sub-component or part). Using this ordering data the customer can order parts of its machine. Additionally, using an imaging device, such as a digital camera, the customer can transmit images of the machine to an off-site expert and receive real-time information related to the assembly, installation, repair or maintenance of the machine.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.