Handling of messages in a electronic messaging system

US7386593B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Andreas Arning · Rottenburg am Neckar, DE
• Dieter Roller · Schenefeld, DE
• Andreas Maier · Erlangen, DE

Key dates

• Filing date: Oct 30, 2003
• Grant date: Jun 10, 2008
• Expiry date: Apr 7, 2026

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/107
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

The present invention proposes a computerized method and means for providing an improved handling of messages directed to an user of an electronic messaging system.The suggested method comprises a first step of determining user characteristics capable of identifying the user as an addressee of a message.The method further comprises a second step of analyzing a certain message and determining its message characteristics exploiting the information contained in one or a multitude of message fields.The method finally comprises a third step of applying at least one deduction rule of a potential set of deduction rules to said certain message. The deduction rule assigns based on the user characteristics and the message characteristics a role of said user to said certain message. The role is capable of revealing said user's relationship to said certain message.