Image forming apparatus monitoring system and method, program and storage medium
US7389057B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 21, 2006 |
| Grant date | Jun 17, 2008 |
| Priority date | — |
| Expiry date | Sep 1, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N2201/3215
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A system remotely monitors at least one image forming apparatus. The system receives first operation information and second operation information concerning the image forming apparatus. The system is capable of detecting a frequent occurrence of failures in the image forming apparatus based on the first operation information. The system is further capable of detecting a resolution of the frequent occurrence of failures based on the second operation information. In response to the detection of the resolution of the frequent occurrence of failures, the system outputs information that explicitly indicates the resolution of the frequent occurrence of failures.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.