Identifying solutions to computer problems in main system by service system
US7403933B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Oct 31, 2003 |
| Grant date | Jul 22, 2008 |
| Priority date | — |
| Expiry date | Dec 5, 2024 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/022
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computer system landscape has a main system to execute an application and a remote service system to evaluate problems in the main system. The main system has database, application server and a front-end server. The service system has a service module to collect problem related data from the main system, an acquisition module to acquire knowledge representations, a knowledge module to store the knowledge representations, an inference module for processing problem related data with the knowledge representations to identify solutions, the inference module forwards the solutions through the service module to the main system. Main system and service system communicate through a network. Main and service systems have client/server configuration.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.