System and method for facilitating communication using presence and communication services
US7412522B2 · kind B2 · utility
7Cited by
8References
29Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Aug 1, 2003 |
| Grant date | Aug 12, 2008 |
| Priority date | — |
| Expiry date | Mar 7, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/4536
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for facilitating communication with a user. The method comprises the steps of: receiving contact information for the user, from a presence service; checking to determine if a particular communication service is supported by the user; checking to determine if the contact address of the user is accessible; launching at least one of an appropriate helper application and objects; and initiating communication with the user through the particular communication service.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.