Systems and methods for identifying solutions to computer problems using contexts and versions
US7418628B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Sep 15, 2003 |
| Grant date | Aug 26, 2008 |
| Priority date | — |
| Expiry date | Sep 15, 2023 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/022
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computer system includes a main system that executes an application in cooperation with a human user. An auxiliary system evaluates problems that occur in the main system. The auxiliary system includes a service module that collects problem related data from the main system, an acquisition module that acquires knowledge representations, a knowledge module that stores knowledge representations, an inference module that processes problem related data with knowledge representations to identify solutions and that forwards the solutions through the service module to the main system. The auxiliary system distinguishes a context of the problems and distinguishes versions of the main system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.