Automated service change recommendations for wireless network subscribers
US7420920B2 · kind B2 · utility
15Cited by
6References
12Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Nov 13, 2003 |
| Grant date | Sep 2, 2008 |
| Priority date | — |
| Expiry date | Oct 26, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2215/8129
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method of automatically suggesting service changes for a wireless communications network subscriber is provided. The method includes compiling a record of services used by the subscriber during a time period, determining one or more subscriber usage metrics, comparing the subscriber usage metrics to one or more thresholds, detecting a trigger condition including one or more of the usage metrics exceeding one or more of the thresholds, generating a service change suggestion, and informing the subscriber automatically of the suggested service change using the wireless communications network.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.