System and method for providing feedback to wireless device users
US7437146B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 29, 2007 |
| Grant date | Oct 14, 2008 |
| Priority date | — |
| Expiry date | Apr 5, 2027 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W88/184
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A user feedback generation and management capability, operating possibly within a Value-Added Service Provider, provides key feedback (e.g., information, updates, etc.) to a Mobile Subscriber (MS) during, for example, the MS′ receipt of rich content on the MS′ Wireless Device (WD). The feedback may be conveyed to a MS′ WD through, possibly inter alia, one or more Short Message Service messages. Such feedback may, possibly inter alia, provide details as to why certain content might not be received, suggest one or more alternative content delivery means, etc. and thus serve to obviate what would otherwise be (1) a frustrating, disappointing, etc. user experience for the MS and (2) increased customer service costs for the different content and service providers.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.