Patent · US Active

Adjusting music length to expected waiting time while caller is on hold

US7450711B2 · kind B2 · utility

7Cited by

2References

10Claims

0Family size

Assignee

International Business Machines Corporation · US

Inventors

Ciprian Agapi · Boynton Beach, US
Thomas E. Creamer · Boca Raton, US
James R. Lewis · Delray Beach, US
Vanessa V. Michelini · Boca Raton, US
Wallace J. Sadowski · Boynton Beach, US
Clifford J. Strohofer · Delray Beach, US

Key dates

Filing date	Dec 15, 2003
Grant date	Nov 11, 2008
Priority date	—
Expiry date	Nov 21, 2026

Classification

Technology area (CPC H)Electricity
CPC primaryH04M3/5238
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.