System and method for management of call data using a vector based model and relational data structure
US7453992B2 · kind B2 · utility
1Cited by
2References
21Claims
0Family size
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Key dates
| Filing date | Apr 14, 2005 |
| Grant date | Nov 18, 2008 |
| Priority date | — |
| Expiry date | Oct 10, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/60
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method for representing call content in a searchable database includes transcribing call content to text. The call content is projected to vector space, by creating a vector by indexing the call based on the content and determining a similarity of the call to an atomic-class dictionary. The call is classified in a relational database in accordance with the vector.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.