Method and apparatus for diagnosing connectivity problems from a network management station
US7457866B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 24, 2003 |
| Grant date | Nov 25, 2008 |
| Priority date | — |
| Expiry date | May 14, 2025 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/0681
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A network management station manages multiple devices on a network, which may include storage appliances, caching appliances, and other devices. The network management station includes software that assists a network administrator by diagnosing a connectivity problem relating to a device on the network. To diagnose the connectivity problem, the software attempts to communicate with the device from the management station by separately using each of multiple communication protocols, including one or more device type-specific protocols. The software identifies possible causes for the connectivity problem based on the results of using the different protocols. The software generates a graphical user interface indicating the individual results of attempting to communicate with the device using the different protocols and the possible causes for the connectivity problem. Based on the information presented, the administrator can more effectively troubleshoot the connectivity problem.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.