Patent · US Active

Pre-paid wireless interactive voice response system with variable announcements

US7466806B2 · kind B2 · utility

12Cited by

11References

24Claims

0Family size

Assignee

AT&T Intellectual Property I, L.P. · US

Inventors

Judith C. Espejo · Snellville, US
Lance F. Casey · Suwanee, US
Carmen D. Andia · Atlanta, US
Judy D. Martin · Lawrenceville, US
Adrian C. Rudd · Powder Springs, US
Susan F. Meek · Norcross, US
Brenda L. Boyden · Smyrna, US

Key dates

Filing date	Jun 7, 2004
Grant date	Dec 16, 2008
Priority date	—
Expiry date	Dec 19, 2026

Classification

Technology area (CPC H)Electricity
CPC primaryH04M2215/82
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

A wireless communications system providing interactive voice response is disclosed. The system is menu driven, and can accept information as well as deliver information to the customer in the form of prompts or prompt information. The system includes provisions that permit customers to vary the prompt information. In prompt information can be varied in a number ways, including the method of delivery, the content, pre or post-call prompts, and the frequency in which the prompt information is delivered.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.