Interactive voice response method and apparatus
US7470850B2 · kind B2 · utility
1Cited by
2References
2Claims
0Family size
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Key dates
| Filing date | Dec 3, 2004 |
| Grant date | Dec 30, 2008 |
| Priority date | — |
| Expiry date | Jun 17, 2027 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S379/917
- WIPO fieldOther consumer goods
- WIPO sectorOther fields
Abstract
An interactive voice response method and system comprising a VoiceXML browser for processing an interaction with a user. A music score (for example a MIDI file) describing background music for playing during the interaction, and a music synthesizer for generating background music from the music score and from acoustic parameters are included. Acoustic parameters are generated whereby the music synthesizer may be controlled independently of the music score to change the audio environment during an interaction.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.