Generation and retrieval of incident reports
US7478095B2 · kind B2 · utility
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1References
17Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Jan 19, 2005 |
| Grant date | Jan 13, 2009 |
| Priority date | — |
| Expiry date | Jan 18, 2026 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99953
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Generation and retrieval of a report which describes an incident encountered during attempted user interaction with content over a network is described. In a implementation, a method includes monitoring user interaction with content over a network. When an incident is detected from the monitoring, a report is generated which includes a description of the incident and a report identifier (ID) for communication to the user for retrieval of the report.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.