Intelligent queuing of transaction records
US7492881B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 14, 2003 |
| Grant date | Feb 17, 2009 |
| Priority date | — |
| Expiry date | Jan 23, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2215/66
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Disclosed are systems and methods which provide intelligent queuing with respect to processing transaction records. According to one embodiment, transaction records, such as collect calling records, are initially processed to a point that they are ready for release to an appropriate third party for further processing, billing, and/or collection, and are submitted to a queue. Queued transaction records preferably have initial queuing period information associated therewith. Embodiments dynamically change such queuing period information while a transaction record is pending in the queue, such as based upon further intelligence collected with respect to the party to the transaction, based upon subsequent transaction behavior, etcetera.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.