Patent · US Expired

Integrated travel industry system

US7499864B2 · kind B2 · utility

24Cited by
120References
12Claims
0Family size

Assignee

Inventors

Key dates

Filing dateAug 12, 2002
Grant dateMar 3, 2009
Priority date
Expiry dateAug 12, 2022

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q10/02
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

A system and method providing a centralized network for facilitating travel reservations and/or services. The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals. The travel office point of service terminals provide a plurality of modules for various travel related applications such as a low fare search module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and an integrated e-mail booking system.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.