Operation management method and operation management server
US7506195B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 28, 2005 |
| Grant date | Mar 17, 2009 |
| Priority date | — |
| Expiry date | Jan 24, 2026 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99953
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method is provided to point out which software program is causing a problem. Event records are collected from target objects being monitored. An event group is then produced by grouping the collected event records. The event group is compared with a plurality of pattern definition groups in terms of occurrence patterns of event records, where each pattern definition group defines a pattern of event records that would be produced upon occurrence of a particular problem. Subsequently a troubleshooting record is extracted. This troubleshooting record has previously been associated with a pattern definition group resembling the event group in terms of occurrence patterns of event records.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.