System and method for interactive process management

US7512451B2 · kind B2 · utility

Assignee

• American Express Travel Related Services Company, Inc. · US

Inventors

• Wayne E. Detzler · Hopkins, US
• Mickey K. Tomlinson · Phoenix, US
• Curtis B. Overall · Phoenix, US
• Michael Murphy · Manchester, US
• Sandra Pearson · Phoenix, US
• Robert Del Gilmore · Peoria, US
• Philip B. Vaughan · Rushlake Green, GB

Key dates

• Filing date: Sep 20, 2005
• Grant date: Mar 31, 2009
• Expiry date: Feb 13, 2027

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/10
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A system, method and computer program product are provided for supplying information relating to the hierarchical structure of a plurality of process models. A storage unit stores process controls for process models. A processor associates the process controls with corresponding ones of the process controls. A media file creator creates a media file which depicts, at the direction of a user, relational linkages of the process models based on the association of the process controls.