Playbook automation

US7519568B2 · kind B2 · utility

Assignee

• Microsoft Corporation · US

Inventors

• Travis Wright · Everett, US
• Dale Koetke · Redmond, US
• James M. Pinkerton · Kirkland, US
• Baelson B. Duque · Redmond, US
• Brett Eddy · Poulsbo, US

Key dates

• Filing date: Apr 11, 2005
• Grant date: Apr 14, 2009
• Expiry date: Mar 25, 2027

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/06
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Systems and methods for playbook automation are described. In one aspect, a user selects operational knowledge associated with an application. The user associates one or more playbook-based tasks, playbook-based views, or playbook-based links with the operational knowledge. The playbook-based tasks, playbook-based views, and playbook-based links are for diagnosing, resolving, and/or verifying a problem associated with the application. The systems and methods generate an integrated management pack from the associated operational knowledge and at least one of the one or more playbook-based tasks, playbook-based views, or playbook-based links.