Real-time multi-modal business transformation interaction
US7519972B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 6, 2004 |
| Grant date | Apr 14, 2009 |
| Priority date | — |
| Expiry date | Nov 11, 2026 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2209/544
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method for real-time multi-modal interaction in a cross-enterprise business process management system includes the steps of handling an event in a business process specification document processing engine and forwarding the event through a gateway interface to a real-time interaction client. A responsive instruction is received from the real-time interaction client through the gateway interface. In consequence, the execution of a business process transformation script is triggered based upon the responsive instruction.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.