System and method for remote monitoring of print systems
US7528981B2 · kind B2 · utility
9Cited by
5References
8Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Apr 27, 2007 |
| Grant date | May 5, 2009 |
| Priority date | — |
| Expiry date | Apr 27, 2027 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG03G15/55
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A system and method for remotely monitoring and servicing user's print system including the ability to diagnose a problem with a user's print system based on properties monitored from such system and creating a query that predicts the source of the problem based on past history for this print system and other user's print systems.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.