Pre-paid wireless interactive voice response system

US7529538B2 · kind B2 · utility

Assignee

• AT&T Intellectual Property I, L.P. · US

Inventors

• Judith C. Espejo · Snellville, US
• Lance F. Casey · Suwanee, US
• Carmen D. Andia · Atlanta, US
• Judy D. Martin · Lawrenceville, US
• Adrian C. Rudd · Powder Springs, US
• Susan F. Meek · Norcross, US
• Brenda L. Boyden · Smyrna, US

Key dates

• Filing date: Jun 11, 2007
• Grant date: May 5, 2009
• Expiry date: Jun 11, 2027

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04Q2213/13377
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

A wireless communications system providing interactive voice response is disclosed. The system is menu-driven, and can accept information and requests from customers. In response to one type of request, the system can provide the customer with information regarding their current rate plan and features. In system also includes provisions that provide customers with details of the rate plan, including fee number of minutes, and rate information for calls placed at various times and various days.