Voice quality monitoring and reporting
US7532581B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 28, 2005 |
| Grant date | May 12, 2009 |
| Priority date | — |
| Expiry date | Jun 20, 2027 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/5087
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
There is provided a method of detecting and reporting poor voice quality for use by a gateway device. The method comprises facilitating a connection between a telephone and a remote telephone via a network, and detecting a poor voice quality indictor during the connection. The method further comprises capturing, for a pre-determined period of time, telephone voice data being exchanged between the gateway and the telephone, network voice data being exchanged between the gateway and the network, and gateway parameters. The method also comprises packetizing the telephone voice data, the network voice data and the gateway parameters into a plurality packets having a network address of a network storage, and transmitting the plurality packets destined for the network storage via the network. In one aspect, the poor voice quality indictor may be generated by a user of the telephone in response to a poor voice quality of the connection.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.