User interaction management using an ongoing estimate of user interaction skills
US7539654B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 21, 2005 |
| Grant date | May 26, 2009 |
| Priority date | — |
| Expiry date | Apr 23, 2026 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F3/0481
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
User interaction management techniques are disclosed. In a first aspect of the invention, an automated technique for managing interaction between a user and a system includes the following steps/operations. One or more behaviors associated with a user are observed as the user interacts with the system. A skill level of a user accessing the system is determined. Then, a user interaction profile is modified based on the determined skill level of the user. In a second aspect of the invention, an automated technique for generating a skill level classifier for use in classifying users interacting with a system includes the following steps/operations. Input from multiple users having various skill levels is obtained. Then, a classifier is trained using the obtained input from the multiple users such that the classifier automatically detects in which category of interaction skills a subsequent user belongs.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.