Patent · US Expired

Telematic system with an automatic reconnection support

US7545919B2 · kind B2 · utility

0Cited by

4References

11Claims

0Family size

Assignee

KONINKLIJKE PHILIPS ELECTRONICS NV · NL

Inventors

Andras Montvay · Markgröningen, DE
Harald Reiter · Aachen, DE
Josef Lauter · Geilenkirchen, DE
Ralf Schmidt · Nuremberg, DE
Olaf Such · Aachen, DE
Christian Reichinger · Alsdorf, DE

Key dates

Filing date	Dec 10, 2003
Grant date	Jun 9, 2009
Priority date	—
Expiry date	May 22, 2025

Classification

Technology area (CPC H)Electricity
CPC primaryH04M11/045
WIPO fieldControl
WIPO sectorInstruments

Abstract

The system (1) according to the invention is arranged to support an automatic informing of callers (S1, S2, . . . , SN) upon an event of an interrupt in a telecommunication line engaged with a receiving station (4) according to a telecommunication protocol. In order to carry out said automatic informing the receiving station (4) is adapted with a computer program (6,8,10,12,14) arranged to transmit a prerecorded message to all engaged parties upon an event of the interrupt. The computer program is further arranged to carry out background interaction with a caller who is put on hold, so that the caller is not left behind unattended.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.