Communication-prompted user assistance
US7548895B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Jun 30, 2006 |
| Grant date | Jun 16, 2009 |
| Priority date | — |
| Expiry date | Aug 9, 2027 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/10
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Communications are monitored for user intentions related to user tasks such as meeting scheduling and the like 308. When an intention (e.g. mention of a meeting) is determined from the communications, candidate task actions (e.g., scheduling meeting) are initiated and/or stored 310. At an appropriate event trigger (e.g. completion of communications), a user can be prompted with a list of candidate task actions and can select which actions to perform 312. Action profiles 320 can also be incorporated to allow customization of how task actions are completed. These profiles can be called at the time of task action execution to guide the action fulfillment. The profiles can be user and/or system generated and/or provided by third parties and the like. The task actions are typically performed utilizing task related applications to fully execute the task action so that additional user input is not required.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.