User semantic overlay for troubleshooting convergent network problems
US7551565B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 3, 2005 |
| Grant date | Jun 23, 2009 |
| Priority date | — |
| Expiry date | Oct 14, 2026 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/18
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A convergent network with voice over Internet protocol (VOIP) and voice over wireless local area networks (VoWLAN) telephones provides users a way for notifying a network administrator of a quality problem in real time together with an indication of the nature of the quality problem. Upon receipt of the notification, the system takes a snap shot of the current network parameters that are associated with the quality problem and provides network statistics for subsequent analysis and troubleshooting. Other callers participating in a call are also notified of the source of the quality problem. In addition, when streaming video or audio users detect a network quality problem, the problem is marked and tagged to indicate the time and the type of quality problem as it is occurring.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.