Methods and systems of obtaining consumer reviews
US7552068B1 · kind B1 · utility
86Cited by
16References
69Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Sep 6, 2005 |
| Grant date | Jun 23, 2009 |
| Priority date | — |
| Expiry date | Sep 6, 2025 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0236
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
One embodiment of the present invention is a system and method of encouraging customers to review purchased items. Customers are provided with review requests a predetermined amount of time after the customer has purchased an item or had the item delivered. The predetermined amount of time is related to an estimated time it will take the customer to evaluate the item. The reviews may include textual reviews that are presented to other customers and/or item ratings that are used to generate personal recommendations.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.