Customer feedback reporting
US7567983B2 · kind B2 · utility
82Cited by
4References
19Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Aug 22, 2006 |
| Grant date | Jul 28, 2009 |
| Priority date | — |
| Expiry date | Jun 15, 2027 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/02
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods are disclosed for reporting customer feedback. The disclosed systems and methods may include extracting data in response to content selections by the customer, wherein the extracted data indicates customer preference data based on a content selection. Furthermore, the disclosed systems and methods may include storing the extracted data into a data repository and categorizing the extracted data for use by the content operator. Moreover, the disclosed systems and methods may include receiving a query requesting categorized data from the data repository and reporting the categorized data to the content operator.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.