Systems and methods for performance tuning of speech applications
US7580840B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 29, 2003 |
| Grant date | Aug 25, 2009 |
| Priority date | — |
| Expiry date | Mar 18, 2026 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/065
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system (140) aids in the tuning of one or more speech applications. The system (140) may receive event data associated with multiple user interactions with one or more speech applications and store the event data in a database (310). In a real time mode, the system (140) may receive a request for information, retrieve event data from the database (310) based on the request, formulate a response to the request using the retrieved event data, and present the response to aid in the tuning of the one or more speech applications. In a periodic mode, the system (140) may periodically analyze the event data to identify potential problem areas, generate results of the periodic analyzing, and present the results to aid in the tuning of the one or more speech applications.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.