Method and system to select, schedule and purchase home services
US7580862B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 31, 2002 |
| Grant date | Aug 25, 2009 |
| Priority date | — |
| Expiry date | Oct 7, 2022 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0601
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method and system to select, schedule, purchase, confirm, invoice, bill and settle service orders, such as home services orders from customers. The method and system accept electronic service orders as well as customer leads for services, selects service providers and schedule services in real-time via a computer network, confirms scheduling of service delivery in real-time, handles administrative and business details for both customers and service providers, as well as fulfills, tracks and settle service orders. The method and system also provide customized information for services available via an electronic services network and dynamically schedule services using plural electronic appointment calendars from plural service providers. The method and system includes customer service order and customer lead information and enterprise-wide visibility and management of business processes. The method and system may also be used for goods.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.