System and method for automatic recovery from fault conditions in networked computer services
US7581003B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 31, 2003 |
| Grant date | Aug 25, 2009 |
| Priority date | — |
| Expiry date | Feb 8, 2026 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99936
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system and related techniques monitor the operation of networked computer services, such as Internet-based search or other services which may link to a set of server resources, supporting databases and other components. In current technology if a large-scale or other search service encounters a problem in one supporting platform, the overall response may be interrupted or hang. In embodiments for example a search engine which attempts to access a travel, shopping, news or other database or service in response to a user search request may suspend the delivery of the search results, or blank the page with a 404 or other error message, due to the. unavailability of one or two databases or other components. The service support platform of the invention on the other hand may monitor the computer services network and detect the occurrence of a failure or performance lag, and temporarily detach the faulted server or other resource from the larger network service. In embodiments a user's Web page may be adapted to omit a panel of information related to that suspended service or component, so that for example an icon for a travel map or hotel reservation tool may be grayed out or removed …
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.