Menu presentation system
US7602888B2 · kind B2 · utility
6Cited by
17References
14Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Aug 30, 2002 |
| Grant date | Oct 13, 2009 |
| Priority date | — |
| Expiry date | Aug 30, 2022 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q1/45
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method of presenting an item from a menu of an IVR system for selection is provided, comprising presenting the item to a caller, presenting an audio space to the caller, and detecting any of a number of inputs from an input device during the presentation of the item and the audio space to indicate the selection of the item by the caller.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.