Enterprise scheduling system for scheduling mobile service representatives
US7603285B2 · kind B2 · utility
19Cited by
60References
43Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Apr 2, 2001 |
| Grant date | Oct 13, 2009 |
| Priority date | — |
| Expiry date | May 7, 2022 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY02P90/80
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods for providing an enhanced scheduling process are discussed. One embodiment of the present invention includes a method for scheduling mobile service representatives. The method includes negotiating an appointment window for booking a reservation, assigning the reservation to a shift of a mobile service representative, and optimizing periodically the shift of the mobile service representative while the acts of negotiating and assigning are executing.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.