Patent · US Active

Method and apparatus for automatic e-mail response interruption based on user activity

US7603420B2 · kind B2 · utility

16Cited by
7References
1Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMar 31, 2004
Grant dateOct 13, 2009
Priority date
Expiry dateSep 5, 2027

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L51/212
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

The present invention provides a method, apparatus, and computer instructions for automatic e-mail response interruption based on user activity. An e-mail message having an “interrupt” type designation is sent from an originator, and directed to one or more recipients. The receiving e-mail client filters incoming messages and determines whether an e-mail contains an interrupt designation. If an interrupt designation is found, the e-mail client automatically displays content of the interrupt e-mail and any pending actions required of the recipient in a forefront position in the user interface, such as through a popup window. This content display may be valid until the recipient has responded to or completes the pending action specified in the e-mail. The present invention also analyzes the sender-recipient relationship to determine if the sender has the authority to issue an interrupt e-mail to the particular recipient. This authority may be predicated on user settings or an external list, such as a corporate directory.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.