System and method for transmitting critical communications to a plurality of communication recipients
US7613280B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 8, 2005 |
| Grant date | Nov 3, 2009 |
| Priority date | — |
| Expiry date | Jul 19, 2027 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/205
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system and method are provided that deliver critical communications to a plurality of recipients, on demand, at any time and nearly anywhere. A server receives input from a client interface that defines the communication, recipient information, and broadcast information. The system contacts pre-selected groups of recipients according to client-defined hunt group. One or more different media platforms may be used for client and recipient interfaces. Text-to-speech and speech recognition technologies further broaden the usability of the system and permit over-dial or web provisioning. Recipients may be selectively transferred to a contact center or a conference bridge with other recipients in response to the communication. Access levels and user permissions may be client defined to structure the system for a client's organizational needs.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.