Computerized assistance content organization, scoping and bias
US7627557B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 27, 2005 |
| Grant date | Dec 1, 2009 |
| Priority date | — |
| Expiry date | May 18, 2026 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99933
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Computer assistance content related to a plurality of software entities is combined into a single assistance content corpus. The corpus may be organized hierarchically. The hierarchical organization can be done using content sets that relate assistance content with associated metadata. Content sets can be related to each other in parent-child relationships. The relationship definitions can be separate from the content set definitions. Scope and bias information can be used to constrain assistance content searching over the corpus and to bias search results based on one or more state variables of the user's computer. A remote assistance server can be used to provide updated or newer assistance content to the user. When the remote assistance server is used, an assistance request from the user is supplemented with scope information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.